SCREEN expands new IoT and cloud-based service system: TRUST Service Desk
Kyoto, Japan – SCREEN Graphic and Precision Solutions Co., Ltd. (SCREEN GP) is in the process of completely revamping its management system for after-sales service as part of efforts to further improve customer satisfaction. At the heart of this new approach is TRUST Service Desk, a contact centre that utilizes the latest ‘Internet of Things’...